Questions/answers

1 - How can I access to the spare parts page of my system ?

Simply :

  • Go to the home page and click on “find out more” in the “order spare parts” menu
  • Then, follow the instructions.

2 - Where can I find my serial number ?

You will find the serial number of your system on the machine on the label affixed to the support plate of your system.

3 - How can I activate my warranty ?

First, you have to create a user account to be able to access your private space.

Then, on your account page, you will find the list of your active warranties.

To create a new one, click on “activate a new guarantee” and complete the form.